Know Your Customer and Anti-Money Laundering Policy

The platform applies identity check and transaction monitoring protocols to verify account holders, prevent fraudulent activity, and combat financial crime. These procedures ensure that all users operate within a safe and regulated framework.

• Fair play for all participants through verified accounts
• User safety and account protection against unauthorised access
• Transparency in all financial transactions and gaming activity
• Regulatory compliance aligned with Indian and international standards
• Prevention of identity theft and fraudulent document submission

Every new user must complete identity verification before accessing certain features or processing withdrawal requests. The platform may request supporting documentation to confirm the identity and location of the account holder.

• Government-issued photo identification bearing the user’s name, photograph, and date of birth
• Proof of address dated within the last three months, such as utility bills or bank statements
• Payment-method ownership confirmation linking financial instruments to the registered account holder
• Additional personal data may be requested during enhanced due diligence for high-risk transactions

The platform implements comprehensive controls to detect and prevent money laundering, terrorist financing, and other illegal activity. These measures operate continuously to identify irregular patterns and protect the integrity of the service.

• Transaction monitoring systems that analyse deposits, withdrawals, and betting patterns
• Automated detection rules flagging unusual account behaviour or suspicious activity
• Enhanced due diligence procedures applied to high-risk events and large transactions
• Review of unusual transfers or payment flows inconsistent with user profiles
• Risk scoring models that assess accounts based on behavioural and transactional indicators
• Sanctions and politically exposed persons (PEP) screening against international watchlists
• Reporting obligations fulfilled when necessary to competent regulatory authorities

Certain actions compromise the security of the platform and violate the principles of responsible gaming and regulatory requirements. Users must refrain from engaging in any of the following behaviours.

• Operating multiple accounts under different identities to circumvent verification or limits
• Submitting forged, altered, or stolen documents during the ID verification process
• Attempting to launder funds by concealing the source or nature of financial transactions
• Manipulating systems or exploiting technical vulnerabilities to gain unauthorised advantages
• Sharing, selling, or transferring account access to third parties
• Using payment methods registered to individuals other than the account holder
• Misrepresenting identity, location, or personal data to evade compliance checks

Violations of KYC or AML requirements trigger enforcement measures designed to protect the platform and its users. Depending on the severity of the breach, the following actions may be taken: temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable under Indian law or international agreements.

Users bear responsibility for maintaining accurate and current information on their accounts. Providing truthful personal data during registration and updating it when circumstances change is mandatory. Users must complete document submission promptly when requested and respond to additional verification inquiries within the specified timeframe. Payment methods used for deposits and withdrawals must be registered in the user’s legal name. Any detection of suspicious activity on an account, whether originating from the user or an external party, must be reported immediately to platform support to prevent further risk.

The platform upholds fair play and transparency to protect all users and maintain a secure environment for gaming activity. These principles guide operational practices and inform enforcement decisions.

• Compliance with KYC and AML standards mandated by Indian and international regulatory frameworks
• Confidentiality and protection of personal data in accordance with data privacy laws
• Ongoing monitoring for suspicious activity to detect and prevent financial crime
• Prevention of manipulation, collusion, and unfair behaviour that undermines game integrity
• User support on safety matters, including guidance on secure account practices
• Shared responsibility between the platform and users to maintain a trustworthy ecosystem
• Equal conditions for all users, ensuring no preferential treatment or unfair advantages